Resources
Contents
Report an issue or access a City service
City of Austin Departments
City of Austin Boards and Commissions
City of Austin plans
Austin City Council
Bicycle riding resources
Report an issue or access a City service
Austin 311
Austin 311 is the City of Austin’s portal to report issues including potholes, debris, and so on, and to find out how to access a City service.
City of Austin Departments
Austin Transportation and Public Works Department
The Austin Transportation and Public Works Department (TPW) manages Austin’s transportation system, including infrastructure for walking, bicycling, public transportation, sidewalk construction and repair, Safe Routes to Schools, urban trails, Neighborhood Partnering program, and roadway maintenance. (Capital Metro, not TPW, operates Austin’s buses and rail.)
Bike route planner (online version of Bike Map)
All Ages and Abilities Bicycle Network
The All Ages and Abilities Bicycle Network (AAA Bicycle Network) is a planned network of streets and trails in Austin intended to serve a wide range of users, including those traveling by bicycle, scooter, and other micromobility devices. View a map of completed and upcoming projects.
Vision Zero is the Austin community's goal to reduce people hurt or killed by crashes to zero with street improvements, policy changes and education. Check out the Vision Zero Viewer for a visual representation of victims of crashes.
Safe Routes to Schools Program - Safer walking, bicycling, and mobility near schools (upcoming projects)
Urban Trails Program - Urban Trails email list and interactive map
Neighborhood Partnering Program - Provides matching funding and other resources to help residents create public beautification projects
City of Austin boards and commissions
Pedestrian Advisory Council
The Pedestrian Advisory Council (PAC) is a City of Austin body comprised of citizen volunteers that receives updates and makes recommendations on pedestrian infrastructure, plans, and policies. The PAC is a great way to get involved in shaping City policy and actions around walking. Meetings are at 6pm on the first Monday of the month, elections are every October. Public comments are heard at the beginning of meetings.
Bicycle Advisory Council
The Bicycle Advisory Council (BAC) is similar to the PAC but for bicycling. Meetings are at 6pm on the third Tuesday of the month, elections are every October. Public comment is taken at the start of every meeting.
Urban Transportation Commission
The Urban Transportation Commission (UTC) hears transportation-related issues and as a Commission it’s considered more “senior”, though not necessarily more or less important, than the PAC and BAC. Its 11 members are appointed by Austin City Council Members. The UTC reports directly to City Council via the City of Austin Mobility Committee. The UTC meets at 5pm on the first Tuesday of the month. Meetings are can be attended in person or watched live online, are recorded for later viewing, and public comments are heard at the start of meetings.
Austin City Council Mobility Committee
The Mobility Committee is a subset of Austin City Council formed of five Council Members, hearing about and making mobility-related recommendations. The Committee generally meets once a month, meetings can be attended in person or watched online. Public comments are accepted - this is the easiest way to speak directly to City Council Members about mobility-related issues.
City of Austin plans
Austin Strategic Mobility Plan (2019)
The Austin Strategic Mobility Plan (ASMP) is Austin’s overall transportation plan that includes all transportation modes, including walking, bicycling, public transportation, and driving. All previously separate plans, including the Sidewalk Master Plan (2016), Vision Zero Action Plan (2016), Urban Trails Master Plan (2014), and Bicycle Plan (2014) have been incorporated into the ASMP.
Key ASMP goals include reaching 50% of non-drive alone commutes by 2039 and Vision Zero (zero vehicular-related deaths and serious injuries within city limits).
Austin City Council
Contact your City Council Member
Austin is divided into 10 Council Districts, each with its own Council Member, plus the Mayor who is an at-large Council Member. Your Council Office is there to respond to you and its other constituents, although offices are typically busy and you may have to make repeated attempts to get a reply. It helps to contact the Council aide whose roles most closely align with your request.
List of Austin City Council Members - Includes contact information and a way to identify your Council District
Bicycle riding resources
These resources can help you learn to ride, build or maintain a bicycle, or acquire your own or a shared bike.
MetroBike. This is Austin’s bike share program, run by CapMetro.
Yellow Bike Project. This grassroots non-profit community bike shop revives old bicycles and also educates and supporters residents in building their own bicycle.
Ghisallo Cycling Initiative. Ghisallo provides bike education and encouragement, skills and much more to historically underserved populations.
Bike Ed with a Certified Cycling Instructor. Whether you’re new to biking and want to learn to ride a bike, or want to become a more confident, competent, and safe cyclist, Doug Ballew, LCI, #511, offers classes for all ages and abilities. Website / email: startbikingtoday@gmail.com
